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Charles Perrett Property Ltd.

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Student Lettings Swansea

21/11/2016 20:24

Tom Perrett explains why they got involved with renting properties to the student market.

Our student lettings experience was born my experience as a student. I had a very poor quality landlord and a poor quality agent. 

We had issues in our property and when we approached our agent, they said the landlord looks after it; and when we approached the landlord, it was bounced back to the agent. 

Rental Property Issues

So we had some fairly major issues in our property, not things that could just have been ignored or dealt with over time, but things like no fridge/freezer, our oven packed in… things like that. 

There was no accountability anywhere, we were playing ping-pong back and fore, and it became super frustrating as it came to a point where we had no cooking facilities.

Our entire service hinges around fixing the problem when it arises and do it the same day if we can. If it's not major we'll deal with it as quickly as we can.

We have a team of engineers, we've got a team of super helpful letting staff some of whom are dedicated letting managers who will deal with everything.

Our student clients get that service. Often they are coming from home, straight from mum and dad, they're 18 years old and they don't have any experience of living alone so they need that extra care and attention.

We make it a learning experience so when we have a house meeting when the tenants move in, there's pizza's and beer.

We show them how to shut off  the emergency stop cock. How to make a property safe, where to buy bulbs from, to get bedding, and also where to pay their bills.

They get an all round service which we give as a package and is part of their rent. Even if it is 3 o'clock in the morning whoever is on duty will answer the phone and will either be able to talk them through an issue or attend the site straight away to make the property safe or help somebody out.

So the fundamentals of what we do isn't that we have re-invented the wheel, all we do is what we say when we say we'll do it and look after our tenants.

 

More Information:

Charles Perrett Property Ltd
6 Walter Road
Swansea
SA1 5NF
Tel: 01792 652 620

 


Back to blog ....
Call Us today on 01792 652 620
Charles Perrett Property Ltd. 6 Walter Road, Swansea, SA1 5NF
Charles Perrett is an award-winning Swansea Letting Agent specialising in Student Accommodation in Swansea, Property Sales and Investments, Property Management, Property Maintenance Including Residential and Commercial Cleaning, Construction and Development and HMO Licensing Work.
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Student Lettings Swansea

21/11/2016 20:24

Tom Perrett explains why they got involved with renting properties to the student market.

Our student lettings experience was born my experience as a student. I had a very poor quality landlord and a poor quality agent. 

We had issues in our property and when we approached our agent, they said the landlord looks after it; and when we approached the landlord, it was bounced back to the agent. 

Rental Property Issues

So we had some fairly major issues in our property, not things that could just have been ignored or dealt with over time, but things like no fridge/freezer, our oven packed in… things like that. 

There was no accountability anywhere, we were playing ping-pong back and fore, and it became super frustrating as it came to a point where we had no cooking facilities.

Our entire service hinges around fixing the problem when it arises and do it the same day if we can. If it's not major we'll deal with it as quickly as we can.

We have a team of engineers, we've got a team of super helpful letting staff some of whom are dedicated letting managers who will deal with everything.

Our student clients get that service. Often they are coming from home, straight from mum and dad, they're 18 years old and they don't have any experience of living alone so they need that extra care and attention.

We make it a learning experience so when we have a house meeting when the tenants move in, there's pizza's and beer.

We show them how to shut off  the emergency stop cock. How to make a property safe, where to buy bulbs from, to get bedding, and also where to pay their bills.

They get an all round service which we give as a package and is part of their rent. Even if it is 3 o'clock in the morning whoever is on duty will answer the phone and will either be able to talk them through an issue or attend the site straight away to make the property safe or help somebody out.

So the fundamentals of what we do isn't that we have re-invented the wheel, all we do is what we say when we say we'll do it and look after our tenants.

 

More Information:

Charles Perrett Property Ltd
6 Walter Road
Swansea
SA1 5NF
Tel: 01792 652 620

 


Back to blog ....
Call Us today on 01792 652 620
Charles Perrett Property Ltd. 6 Walter Road, Swansea, SA1 5NF

Charles Perrett is an award-winning Swansea Letting Agent specialising in Student Accommodation in Swansea, Property Sales and Investments, Property Management, Property Maintenance Including Residential and Commercial Cleaning, Construction and Development and HMO Licensing Work.

Sitemap | Terms & Conditions | Privacy Policy | Cookies Policy

© Charles Perrett Property Ltd 2017. All rights reserved. Powered by BaySoft